Ruby's Secret Recipe: Attract & Retain Customers with a Service Pyramid

A great customer experience is the not only the biggest driver of customer loyalty but also a primary method for building that valuable word-of-mouth buzz that brings in new business. We want to share our recipe for delivering legendary service and how it can help you attract and retain customers, as well as engage employees. Come behind the scenes with Christina Burns, our Director of Customer Happiness, as we explore:

- Each layer of our service delivery system—the Ruby Service Pyramid
- Practical tools for building your own service delivery system
- Testimonials from small business owners who have experienced the impact of the Service Pyramid firsthand

During this 45-minute webinar, we'll help you understand the benefits of a customer service-focused culture, and give you the tools you need to begin building your own service pyramid. There will also be time at the end of the webinar to address any questions.