The goal of a great law firm is to help as many clients as you can by delivering ethical and valuable legal services.
Tiffany Poole aided in the architecture and strategy that grew one of America’s largest law firms to the height of its success.
Now, she has systematized many of the sales, marketing and client communication processed to be used by any law
practice that wishes to grow or increase their referrals. In this session she shares how a few small changes to the
conversations you have with potential new clients, during the intake, consultation and retention process can make a
dramatic difference. Increase your client’s satisfaction, improve your ability to collect payments, and ensure that every
person that interacts with your law firm has the best experience possible.
In this session Tiffany will cover:
- Law Firm Sales and Marketing – Ethical Boundaries
- The Law Firm Growth Mindset
- Ethical Conversion Call Process
- Recruitment, Training and Compensation Plans
- Technology
- Metrics and Results